High-level overview of the internal SquadGoo admin panel structure and the key levers available to super admins.
Matches the ADMIN PANNEL section of the SquadGoo document and keeps copy localized inside the repo.
Core navigation
Dashboard
Macro KPIs, SG Coin trends and alerting for internal teams.
Jobseekers
Full directory with KYC/KYB, acceptance rating, squads and documents.
Recruiters
Business side profiles, KYB, sub-account controls and offer history.
Individuals
Domestic hirers and marketplace buyers requesting contractors.
Squad Accounts
Paired jobseeker groups, membership management and squad wallets.
Operations
Reports & Reviews
Manual approvals, complaints, acceptance ratings and feedback.
Customer Service
Tickets, callbacks, live chat logs and compliance escalations.
Account Upgrades & Extras
Bronze/Platinum/Gold badge purchases plus resume verification add-ons.
Dispute Resolution Centre
Handles SG Coin holds, mediation logs and settlement timers.
Job Posts
Manual/quick job offers, expiry logic and reuse of saved templates.
Super admin access
Admin Panel Control
Role visibility matrix for every menu group and feature flag.
Platform Controls
Global toggles for Quick Search, Manual Search, marketplace and courier.
ATO Reports
GST packs, SG Coin transaction exports and withdrawal summaries.
CRM
Snapshots of verified users, high-risk watchlists and referrals.
Doc calls out Menu bar + Internal Chat + Wallet + Staff Profile sitting across the header.
Menu Bar
Left-hand collapsible navigation that mirrors the SquadGoo spec, grouped by role.
Internal Chat
Top-bar shortcut into the staff chat view so operations, disputes and product can coordinate.
Wallet
Links to the SG COIN platform wallet view for credits, holds, withdrawals and refunds.
Staff Profile
Shows logged-in staff member, role switching and access to personal security settings.
Use this for access-control notes before wiring to the auth backend.
Support
Primary responsibilities
Access to Jobseekers, Recruiters, Individuals and Customer Service with read/write ticket tools.
Finance
Primary responsibilities
Wallet, Account Upgrades & Extras, SG COIN refunds and ATO/CRM exports when approved.
Dispute team
Primary responsibilities
Dispute Resolution Centre controls, SG Coin holds, marketplace mediation and audit trails.
Super admin
Primary responsibilities
Full visibility across all menus, ability to toggle features (Quick vs Manual search, marketplace, courier) and assign roles.
Keeps us honest about the work that still needs wiring without disturbing the UI.