Staff Dashboard
Prioritize high-priority transfers first.
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Action & today view
Transferred conversations, unanswered chats, and follow-ups overdue.
No high-priority items right now.
Workload overview
Counts for today across chats, tickets, and follow-ups.
Tasks assigned for today with quick filters.
No tasks scheduled for today.
Notifications
0 unread across modules.
Handovers & chats
Who sent it, when, and time since last response.
Open, pending, and transferred chats.
Team context
New queries and unresolved work today.
What you're supposed to work on and where you can go.
Yesterday's conversations and today's reminders.